22 Mar

Web Browsers

“What is a ‘web browser’ or a ‘browser’ ?”

These are one and the same thing. A browser is the software you use to view pages on the internet. You are using a “browser” right now to read and view the contents of this page. By far the most common browser used throughout the world is a Microsoft product called “Internet Explorer”. Other popular browsers are Firefox, Mozilla and Opera. You can easily check both the name and version number of your browser right now. Look at the Menu bar along the top of your screen and click “Help”. A drop-down list will appear which contains an item which says “About [browser name]” and that will be the indication of what browser software you are using

“I can’t see the changes you just made to my website”

The most likely cause of why you cannot see recently made changes is because either your Internet Service Provider (ISP) or your website browser program is serving you up old versions of webpages to save time and/or safe bandwidth and money.

Some Internet Service Providers (usually the biggest ones) are notorious for adopting this practice. They’ll often serve up old versions of webpages from memory for several days before they eventually go and get the latest version for their customers !!

If you use Internet Explorer for website browsing the following instructions will usually solve the problem. If you use some other web browser such as Mozilla, Firefox or Opera then you’ll need to find the location within your software where you can make similar changes.

For Internet Explorer users:

  1. Start Internet Explorer
  2. Click on the menu item “Tools” then select “Internet Options from the drop down list.
  3. Wait for the Internet Options tablet to appear on screen and then select the “General” tab.
  4. Look for the sub-heading “Browsing History” then click the “Delete” button to remove old history.
  5. Now click the adjacent “Settings” button.
  6. Make sure you put a dot into the radio button beside “Every time I visit the webpage”.
  7. Click the “Apply” button and the “OK” button.
  8. Now “OK” your way out of the entire procedure.
  9. Shut down your computer entirely then wait a couple of minutes before re-booting.
  10. Go to the webpage where you were previously getting stale results. The problem should be solved.

Additional Comments:
The above procedure solves the problem in over 90% of instances. However if this is not the situation in your case, please be assured that the problem will rectify itself automatically within a few days. Also be assured that the vast majority of people accessing your website at the moment ARE indeed seeing the latest content, even though you are not.

The settings you just adjusted based on on our suggestions set out above should remain in that condition as a permanent configuration. This should ensure that you don’t suffer again from stale webpages in future.